We are happy to accept returns for unwanted items, provided they are returned within 14 days of receipt, unopened and in perfect condition. Return postage is at the buyers expense.
Return to the following address:
Rival Records Ltd
3 Spennithorne Drive
Leeds
West Yorkshire
LS16 6HT
Unless faulty or unused, we will not exchange or refund any opened item which contains a digital download code, including but not limited to Ultraviolet and MP3 codes.
If your item is damaged, faulty or incorrect, please contact us and let us know what’s happened. We’ll then let you know what to do to resolve the issue.
For all returns, please package the item securely and obtain proof of postage as we cannot be held responsible for items damaged or lost in the post.
