CONTACT US

Have any questions or concerns? 
We’re always ready to help!
 

 

Call us at

0113 294 9621

or send us a message here

FAQs

WHAT IS YOUR RETURNS ADDRESS?

Rival Records Ltd

43 Bridge Street

Hatherleigh

Devon

EX20 3HZ

 

CUSTOMER 

CARE

 

RETURNS

We want you to be happy with your purchase.

 

If you purchase something in error then we will either exchange or refund the item provided that the item is returned unopened and unused. Return postage is at the buyers expense

 

In the unlikely event that the item is defective then please contact us to request a returns authorisation. We will inspect the item and either replace or refund and cover the return postage cost.

 

Please note that we will not accept any returns without prior authorisation, so please contact us before sending items back to us.

 

This does not affect your statutory rights.

 

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