PRIVACY POLICY

This policy relates to www.rivalrecords.co.uk which is owned by Rival Records Ltd, whose principal place of business is: 3 Spennithorne Drive, Leeds, LS16 6HT.

 

This privacy statement tells you what to expect when we process your personal information. It applies to all Rival Records website users. This is the main privacy statement for Rival Records, however, some of our services may have additional privacy notices which will be provided to you when you engage or register for such a service. It is important for you to read this statement in full to understand how we use your data and your rights in relation to your data. We need to process personal data in order to deliver your purchases, our newsletter and services to you:

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We’re committed to treating your information securely, with respect and in line with data protection law.

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We keep this privacy statement under regular review and will place all updates of this statement on our website as soon as is practicable.

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For further information you can contact us as follows:

Rival Records Ltd

3 Spennithorne Drive

Leeds

LS16 6HT

Telephone 0113 2949621

Email: info@rivalrecords.co.uk

 

For independent advice about data protection issues, you can contact the Information Commissioner:

Information Commissioner

Wycliffe House, Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113

Email: casework@ico.org.uk

Website: www.ico.org.uk

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What Information Is Collected And How Is It Used?

Rival Records will only collect personal information when we need it. The type of information we need from you will relate purely to contact information allowing us to communicate with you. When we ask you for information, we will make it clear why we need it. We only collect personal information when you complete forms on this website, either when you purchase something from us, register with our website, or sign up to our newsletter.

 

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Purchasing Merchandise From Us:

We will need your name, email address and postal address.

 

It's in our legitimate interests for us to store and use this information as the basis of ongoing communication with you in order to arrange details of a proposed sale.

                                           

                                     

Receive Email Updates / Newsletters:

We will need your name and email address.

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We need your consent to be added to our mailing list.

We will use this information to provide you with emails and newsletters relevant to Rival Records, our shop and services.

 

 

How Will We Protect The Information About You?

We will apply appropriate technical and organisational measures to ensure your personal information is secure. For example, we have systems in place to ensure that access to personal information is restricted to authorised individuals on a strictly need-to-know basis.

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When we need to share personal data with contractors and third party suppliers, our relationships are governed by our contracts with them which include strict data sharing and confidentiality protocols.

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We will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation to do so or where we have received a clear verbal instruction from you (as a one-off circumstance).

 

 

Who Will We Share Your Information With?

We will never share personal information with other organisations for third-party marketing purposes.

Sometimes we will need to share personal information we hold about you with other organisations who provide services on our behalf. When sharing information we will comply with all aspects of current data protection law. All our data sharing relationships are governed by contracts which include strict data sharing and confidentiality protocols.

 

Where sharing is in our legitimate business interests, we may share your information without seeking your consent first. This may be with police, HMRC and other relevant authorities. We may also share information when required by law for example where ordered by the Court or to protect an individual from immediate harm.

 

 

What Are Your Rights In Relation To Your Data?

We are committed to upholding your rights in respect of your personal data.

 

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The Right To Be Informed

Through the provision of this and other privacy notices on our website, we’ll be open and transparent about how and why we use your personal information.

 

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The Right Of Access

You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘subject access request’ (SAR).

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SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity.

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If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period) it helps if you clarify the details of what you would like to receive in your written request.

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If someone is requesting information on your behalf they will need written confirmation from you to evidence your consent for us to release this and proof of ID (both yours and theirs).

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We have 30 calendar days within which to provide the information you’ve asked for (although we will try to provide this to you as promptly as possible).

 

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The Right To Rectification

You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.

 

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The Right To Erasure

The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued processing. This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue processing the data. Our response will also be guided by the provisions of our retention schedule.

 

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The Right To Object

You can tell us you object to us processing your data to provide update emails.

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You can specifically opt-out of emails at any time by following the link at the bottom of each email.

 

 

How Long Will You Keep My Data?

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow up issues between us. If you opt out of email updates and newsletters your data is removed from processing immediately.

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Please contact us if you would like any more information.

 

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